Shipping policy

Shipping Policy

Order Processing

At Tayal & Co., every product is carefully prepared to meet our quality standards. Orders are typically processed within 1–3 business days after confirmation.

Orders are not processed on Sundays or public holidays.

Shipping Time

Estimated delivery timelines:

  • Within India: 3–7 business days

  • International Orders: 7–15 business days (depending on location)

Please note that delivery times may vary based on your location, courier availability and external factors.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order value

  • Free shipping may be offered on select orders or promotions

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery in real time.

International Shipping

We offer international shipping to select countries.

  • Delivery timelines may vary depending on customs clearance

  • Customers are responsible for any applicable customs duties, taxes or import charges

Delays

While we strive to deliver your order on time, delays may occur due to:

  • Weather conditions

  • Logistics or courier issues

  • High order volumes

Tayal & Co. is not liable for delays caused by third-party courier services, but we will always assist you in tracking your order.

Incorrect Address

Please ensure that your shipping address is accurate at the time of placing the order.

Tayal & Co. is not responsible for orders delivered to incorrect addresses provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit:

  • Contact us within 48 hours of delivery (or expected delivery date)

  • Share relevant details and images (if applicable)

We will assist you with a replacement or resolution.

Contact Us

For any shipping-related queries, feel free to reach out:

Email: support@tayalandco.com

Our team will respond within 24–48 hours.

Note

As our products are handcrafted wooden items, slight variations in finish and grain are natural and part of their unique character.

Tayal & Co. — Where Craft Meets Class